Student Journeys

Loraine Korving successfully completed her Diploma of Library and Information Services in 2016 and here is what she has to say:

“Once I got past my initial hesitation to contact teachers, I found myself a routine and aimed at finishing one subject a month. I found it helpful to start another subject if I was waiting on a response from a teacher, but limited myself to working at 3 subjects at a time. It was important to keep on track and I used a subject list for the course to tick off my completed subjects. It was encouraging, particularly near the end of the course, to see how far I had come.

The teachers were wonderful and the IT people marvellous. They were able to connect to my computer to help with what I was doing.

The Diploma of Library and Information Services has educated me on so many aspects of library services, including areas that I may not have ever been aware of. It has given me the ability to provide better, more accurate service and boosted my confidence to find any information I may not already hold. In short, this education was essential to ensure my professionalism.

Studying online requires self-discipline, dedication, organisation and prioritising. Libraries is a very competitive field and also requires continual up-dating of your skills. If libraries are your passion, as they are mine, I say go for it. Libraries are always evolving which keeps things interesting and TAFEnow provides excellent guidance and resources for achieving your Diploma.  TAFEnow also gives you the tools for continuing lifelong learning in the information sector.

I am very proud to have completed my Diploma with TAFE Now and use my new skills every day.”

Head Teacher and expert for Library Information and Services, Sue Wills, also says:

“Students studying with TAFEnow have the benefit of a dedicated online team. We have a customer contact centre team to assist with student enrolments and course advice as well as offering support to students while enrolled.  Each teaching section has a team of teachers, course coordinators, education support officers and clerical staff.  All of these staff look after the students once enrolled. We are really focused and dedicated to our students’ online education.”

“We love hearing from them after they have completed their qualification to let us know that they’ve received jobs or just to say thankyou. Seeing students’ achieve is what it’s all about.”

Nathan Taylor, Double Diploma of Business Administration and Human Resource Management

 “The teaching staff are excellent and the technical staff too,” he said. “I’ve found no trouble navigating my way around the learner resources.  I like the way the TAFEnow learning site has clear easy-to-understand tabs. There’s plenty of variation too, with YouTube videos and online resources, giving you exposure to what happens in different workplaces.”

In his second diploma, the Diploma of Human Resource Management, Nathan is learning all about performance management, workforce planning and recruitment selection and induction. By the time he finishes it will have taken him less than a year all up, in what is a two-year part-time course.

“I think this sort of course is perfect for the moderately experienced person. It probably wouldn’t suit most school leavers, but if you’ve got experience or are a bit more mature, it will give you the edge.”

 “The course is very well designed and very practical. Now that I’m into the second half, it’s helping me master a whole range of new concepts.”

Justin Crawford (24) was pursuing a career in sales, staff support and management in the banking and finance sector when he realised working in staff development and training was his true passion.

Having progressed from teller, to personal banker, branch manager and finally, digital product staff trainer in just three short years, Justin decided to hone his talents in the training area and build more wide-ranging human resource management skills.

Thirty-five-year-old Sydney mum, Tynelle Spinner now has her career in libraries on track, thanks to NCTAFE staff who supported and encouraged her to upgrade her library qualifications.


Miranda Batten, from Geraldton, Western Australia, is a big believer in continuous learning. As a registered pharmacist, she has successfully completed a variety of qualifications to improve her job prospects, the latest - the Certificate IV in Project Management.